Adelaide Hills Student Pathways (AHSPs, “we”, “us”, “our”) respects your privacy and is committed to protecting the personal information of everyone who uses this website, including students, parents, guardians, school staff and other visitors. This policy explains what information we collect, how we use it, and the choices you have.

This policy applies to ahsps.com.au and is intended to comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information we collect

We may collect the following types of personal information:

• Contact form details — name, email address, phone number, and any message you submit through our Contact page.
• Website usage data — general information such as pages visited, browser type, and referring website, collected automatically through standard web analytics.
• Communications — any information you provide when contacting us by phone or email.

Course application forms. Course application forms are hosted by a third-party provider and embedded on this website; they are not hosted on, or submitted through, ahsps.com.au. When you complete a course application form, your information is collected and stored directly by that third-party provider, and shared with the relevant school’s VET Coordinator to support enrolment. We recommend reviewing the third-party provider’s own privacy policy, available on or near the embedded form, for details of how they handle your information.

We do not knowingly collect sensitive information (such as health information) through this website. Where a VET course requires health or other sensitive details (for example, for Work Health and Safety purposes), this is collected and managed by your school or the relevant Registered Training Organisation (RTO), not by AHSPs directly.

How we use your information

We use personal information to:

• respond to enquiries submitted through our Contact page
• connect students and families with the relevant member school or VET Coordinator
• provide information about courses, events and news
• maintain and improve this website
• meet our legal and reporting obligations

Who we share your information with

We may share personal information with:

• The third-party provider hosting our course application forms, who collect and store this information directly when you submit an application
• Member schools and their VET Coordinators, where this is necessary to process a course enquiry or application
• Registered Training Organisations (RTOs) delivering a specific VET course
• Service providers who help us operate this website (for example, website hosting)
• Government or regulatory bodies, where required by law

We do not sell or rent personal information to third parties.

Students and minors

Many visitors to this website are secondary school students. Course applications are submitted through an embedded third-party form, and we recommend this occur with the involvement of a parent, guardian, or school VET Coordinator. Enrolment in a VET course is managed through the student’s school, which holds its own privacy obligations regarding student records.

Cookies and analytics

This website may use cookies and similar technologies to understand how visitors use the site and to improve functionality. You can disable cookies through your browser settings, though this may affect how the website functions.

Links to other websites

This website contains links to external sites (such as member schools, RTOs, government agencies, and organisations like SACE, USI, and SafeWork SA). We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies separately.

Data security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, using appropriate physical, technical, and administrative safeguards. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Access and correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.

Complaints

If you have concerns about how we handle personal information, please contact us using the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to this policy

We may update this policy from time to time to reflect changes to our practices or legal requirements. The updated version will be posted on this page with a revised “last updated” date.

Contact us

If you have any questions about this Privacy Policy, please contact us:

Adelaide Hills Student Pathways Email: [email protected] Phone: (08) 8333 3333 Address: Adelaide Hills, South Australia CRICOS Provider No. 000018A